Travel Ambassador – VIP Clientele
· Award-Winning Team
· Located in Auckland CBD
· VIP Travellers and Luxury Product
We’re partnering with an exceptional luxury inbound travel company that is passionate about crafting unforgettable moments. Are you ready to play a key role in delivering once-in-a-lifetime experiences to VIP travellers?
Excitingly, our client – an iconic luxury brand is entering a strong growth phase, and you can be part of it. Renowned for curating extraordinary, one-of-a-kind journeys across New Zealand, they are true leaders in the high-end travel space.
While prior travel experience is not essential, a genuine interest in travel and premium customer service is key. You’ll be the go-to person who stays one step ahead, ensuring every detail is flawless and every client experience is exceptional.
Benefits:
· Unique product – Unforgettable journeys, from secluded luxury villas to exclusive wine tastings at world-class South Island vineyards
· Competitive salary and career growth – Be recognised and rewarded, with real opportunities to develop
· Flexible working – Work-from-home options available once fully trained
You’ll love this role because:
· You’ll collaborate closely with travel designers, contributing to the delivery of seamless, premium client experiences
· You’ll stay ahead of the curve—tracking guest journeys, organising special moments, and resolving issues with a calm, solution-focused approach
· You’ll deliver outstanding service across multiple channels, including phone, email, and WhatsApp
This role would appeal to:
· Candidates with a passion for travel (experience is a bonus, not a requirement)
· Individuals with a highly solution-focused mindset and exceptional customer service skills
· Those with TourWriter experience (preferred but not essential)
An incredible opportunity to be part of a brand that truly defines luxury travel in New Zealand. LET’S TALK NOW. Call Hannah on 09 309 8821 or apply now.