Smart employers are looking closely at people who have transferable skills. Many businesses are hiring Travel people as they have a proven transferable skillset and are adaptable and resourceful.
The market is tightening. Skilled industry sector people are not always easy to locate. Employers are looking beyond the job description to those essential characteristics that great employees possess. What are the traits that make an employee highly successful? What do they do apart from completing their to-do-list every week? What are the critical soft skills these great people have?
Hard and technical skills can be taught, but what makes any employee truly great is their soft skills. Skills that cannot be taught, but are embedded into a person’s DNA. Soft skills like emotional intelligence, communication, adaptability, teamwork, resilience, conflict resolution and the ability to problem solve are skills that cannot be taught.
Working in recruitment over the past 18months has had many challenges, but for me it has been uplifting to see the number of companies that have seen the potential in Travel people and given them an opportunity to transition into a new industry.
Travel people have valuable soft skills and they know how to go above and beyond to meet customer expectations. Companies rise and fall on their accountability. Customers do not want to deal with robots or people who hide behind their computer screen. Delivering quality customer service is where most organisations can make their point of difference. If you are looking for a point of difference in your staffing, consider ex-Travel people – they can inject professionalism and capability into your team.
Robbie Quinn
