·
Flexible working options
·
Drive real change
· Balance operational excellence with great customer outcomes
Our client is not your average insurance
company. They are redefining what exceptional claims service looks like — fast,
fair, and human. Their people are passionate, empowered, and driven to do
what’s right for customers every single time.
Why you’ll want this role:
·
Lead
with impact – Own and
shape a high-performing claims team
·
Make
a difference – Improve
customer experiences at critical moments
·
Career
growth – A clear
path to senior leadership and operational roles
·
Autonomy – Real ownership, with support to drive
change and innovation
·
Modern
working –
Flexible/hybrid options, strong package, and people-first culture
Opportunity knocks!
You’ll be stepping into a leadership role
where your ideas matter. This isn’t about maintaining the status quo —
it’s about improving processes, developing people, and delivering customer
outcomes that actually make a difference.
Here’s what your day-to-day will look like:
- Managing a team of dedicated motor claims handlers (and helping
them thrive)
- Overseeing the entire claims process — from FNOL to settlement
- Handling escalations and complex cases with confidence and
fairness
- Working closely with external repair networks, legal teams, and
underwriters
- Tracking performance, spotting trends, and improving efficiency
- Making sure everything runs smoothly and stays compliant
What you’ll bring:
·
Leadership experience
·
Know how to balance operational performance with
great customer outcomes
·
Are confident making high-value decisions and
managing complexity
·
A strong grip on motor insurance processes and
relevant regulations
·
Able to influence, mentor, and energise a team
“With 30 years of expertise in insurance recruitment, we connect you
with the best opportunities to build a successful career!”
Turn a customer’s worst day into a smooth, positive experience by leading claims that truly matter. Fantastic opportunity to lead! Apply now or call Robbie or Rachel at Quinn on (09) 309 8821.
