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Recoveries Officer - Insurance

Permanent (Full-Time) Position 

  • Relationship focused collections
  • Join this Motor Insurance specialist!
  • Enjoy a great team culture and positive working environment

Are you inquisitive?


Are you a good problem solver with negotiating skills?


Do you enjoy working to targets and achieving quality results?


Working closely with the Claims Manager and with a team of Claims Case Managers, you will be initiating and managing the recovery of debt in order to get better results for the company.

You will be managing your own portfolio of collections:


  • Talking to third parties when claims are lodged to determine whether they are insured or uninsured and accepting or disputing liability
  • Selecting the best collection strategy for each case
  • Drive outcomes with trace agents, investigators and debt collection agencies and generate
  • Managing cases going to disputes tribunal
  • Adhere to collection rate targets and find ways to continually increase our collection rate

Key to the role will be your ability to build relationships with customers, Loss Adjusters, Brokers, Investigators, Solicitors and the claims team.  Ideally you will come from an Insurance, Collections or Financial Services background.

This role will appeal if you:

  • Have previous collections/recoveries experience 
  • Are success motivated
  • Enjoy learning
  • Think creatively
  • Are inquisitive with strong influencing skills
  • Are analytical
  • Are able to build relationships

Our client is recognised within the corporate world for creating great opportunities for great people to realise their full potential!.


If this sounds like you we need to talk.  Contact Rebecca or Rachel at Quinn (09) 309 8821 or Apply Now! 


To apply please submit your CV and Cover Letter below or email them to

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